DD Group
Privacy Policy
Last updated: 27 August 2026
DD Group respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how DD Group and its affiliated businesses, including our real estate, renovation and construction, investment and Cleaning Concierge services, collect, use and protect information provided through our websites, social media platforms, advertisements, enquiry forms, WhatsApp, email and other communication channels.
Information We Collect
DD Group may collect personal information such as your name, email address, phone or WhatsApp number, property details, service requirements, budget, project timeline, investment interests, booking information and any other information you choose to provide when contacting us or submitting an enquiry.
How We Use Your Information
We use your information to respond to enquiries, provide quotations, property information or requested services, manage customer relationships, improve our services, measure advertising performance, send relevant marketing communications where permitted, and comply with legal or regulatory requirements. You may opt out of marketing communications at any time.
Cookies and Advertising
Our website may use cookies, pixels and similar technologies to understand website usage, improve our services and measure the performance of our advertising. We may use services provided by platforms such as Meta and Google for advertising, analytics and campaign measurement. You can manage cookies through your browser or device settings.
Social Media and Online Advertising
If you submit information through Facebook, Instagram, Meta Lead Ads or another social media or advertising platform, DD Group may receive the information you provide so that we can respond to your enquiry. These third-party platforms may also collect and process information in accordance with their own privacy policies.
Sharing Your Information
DD Group does not sell your personal information. We may share information where reasonably necessary with DD Group companies, authorised employees, contractors, consultants, developers, authorities, payment providers, technology providers, CRM platforms, advertising platforms and other service providers involved in delivering or supporting our services. We may also disclose information where required by law.
Data Security and Retention
We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure. Personal information is retained only for as long as reasonably necessary to provide our services, manage enquiries and transactions, meet legal requirements or resolve disputes.
Your Rights
Subject to applicable UAE laws, you may request access to, correction or deletion of your personal information, withdraw consent for marketing communications or request that certain processing be restricted.
Third-Party Links
Our websites, advertisements or social media pages may contain links to third-party websites or platforms. DD Group is not responsible for the privacy practices of those third parties, and we recommend reviewing their privacy policies separately.
Changes to This Privacy Policy
DD Group may update this Privacy Policy from time to time. Any changes will be reflected by updating the date shown at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
info@ddgroup.ae